Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and disclosed when you visit or make a purchase from our website.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect certain personal information when you interact with our website, including but not limited to:

  • Full name
  • Phone number
  • Shipping and billing address
  • Email address (if provided)
  • Order and transaction details

We may also automatically collect certain technical data such as IP address, browser type, device information, and browsing behavior for analytics and performance purposes.

2. Use of Personal Information

Your information is used for the following purposes:

  • To process, manage, and deliver your orders
  • To communicate with you regarding orders, confirmations, and support
  • To improve our website functionality and customer experience
  • To detect and prevent fraudulent or unauthorized activities

3. Disclosure of Information

We do not sell, rent, or trade your personal information.

However, your data may be shared with trusted third parties strictly for operational purposes, including:

  • Courier and logistics partners for order delivery
  • Service providers supporting website operations

All such parties are obligated to maintain the confidentiality and security of your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

6. Contact Information

For any questions regarding this Privacy Policy or your personal data, please contact us:

Phone / WhatsApp: 0300 2339716